• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

MayorWatch

London News and Comment

  • NEWS
  • Twitter

TravelWatch publishes ‘major’ research into bus passenger concerns

May 25, 2010 - Martin Hoscik@MayorWatch

TravelWatch represents passengers in and around London
Bus passengers in the capital want improvements in frequency and expect Transport for London and the Mayor to ensure the current number of bus services are maintained and improved according to research published by London TravelWatch, the capital’s passenger watchdog.

The research document, which was published today at the watchdog’s board meeting at City Hall, shows that the concerns of Londoners differ from those of national bus users with passengers in the capital much less likely to be concerned about integrated tickets or getting a seat on the bus.

Instead London bus users want improvements to the ‘countdown’ electronic waiting time system and more than three quarters of respondents expressed concerns about punctuality and reliability.

Sharon Grant, Chair, London TravelWatch said this difference in concerns and prorates “reflects the significant advances in meeting the needs of bus passengers in the capital – many of these improvements were advocated and pressed for by London TravelWatch. TfL would do well to take serious note of this research to ensure that these advances are built upon and the level of service is maintained to meet the demand.”

Grant said it was “vital that Transport for London listens to the debate, and thinks carefully about how to meet passengers’ expectation and demand.”

The full report – Bus Passengers’ Priorities for Improvement in London – can be downloaded from the TravelWatch website.

  • Click to share on Twitter (Opens in new window)
  • Click to share on Facebook (Opens in new window)
  • Click to share on Tumblr (Opens in new window)
  • Click to share on Pinterest (Opens in new window)
  • Click to share on LinkedIn (Opens in new window)
  • Click to share on Reddit (Opens in new window)
  • Click to print (Opens in new window)
  • Click to email this to a friend (Opens in new window)

RECENT UPDATES

852 new homes to be built in Acton by Transport for London

HGV operators in London urged to apply for a Direct Vision Standard permit

TfL proposes bus and tube cuts and annual fares increases to achieve long-term financial sustainability

London’s entire bus fleet now meets ULEZ emissions standards




Popular

1,700 extra Santander Cycles are coming to London’s streets

TfL confirms changes to Older Person’s Freedom Pass and 60+ Oyster card hours

TfL fares to rise in return for £1.6bn Government rescue package

Election for Mayor of London and London Assembly postponed until 2021

FEATURED

City Hall to move to Docklands as Mayor seeks to raise £55m for frontline services

‘Concern’ over TfL’s ability to deliver major projects in wake of Crossrail cost overruns

City Hall halts London Overground ticket office closures but many will still see opening hours reduced

Transport for London confirms bus cuts will go ahead despite passenger opposition

GOT A STORY?

As the original London news and scrutiny site we've been casting an eye over the capital's public services and politicians since 1999.

 

Many of our top stories started with a tip-off from a reader - if you've got something you'd like us to cover get in touch and we'll do the rest.

Stay In Touch

  • E-mail
  • RSS
  • Twitter

Copyright © 2021 MayorWatch Publications Limited · MayorWatch is Registered Trademark · All Rights Reserved · Contact Us · Terms of Use · Privacy Policy

MayorWatch Publications Limited · 20-22 Wenlock Road · London N1 7GU · Company Number 6291816

loading Cancel
Post was not sent - check your email addresses!
Email check failed, please try again
Sorry, your blog cannot share posts by email.