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TfL Rail passengers at Maryland, Manor Park, Seven Kings and Forest Gate stations gain step-free platform access

March 5, 2019 - Martin Hoscik@martinhoscik

New lifts have been installed at Manor Park station.
TfL Rail passengers using Maryland, Manor Park, Seven Kings and Forest Gate stations can now access all platforms step-free following the opening of lifts at all four stations.

At Manor Park passengers will also benefit from a refurbished ticket hall, complete with new accessible ticket window, new ticket machines, automatic ticket gates and improved customer information screens.

Similar improvements are also available at Maryland where the ticket hall has been refurbished, while Seven Kings users will benefit from new live customer information boards, a refurbished waiting room and a new retail unit which will start trading “in the coming months”.

New lifts and a ticket hall have recently opened at Forest Gate station and new lifts are also due to come into service at Gidea Park in the coming months, along with a new accessible toilet.

Howard Smith, TfL Rail Director of Operations, said: “These new lifts are a first for these stations and will significantly improve the journeys of thousands of customers.

“I would like to thank customers for their patience while this work has taken place and hope that making these stations more accessible will make life easier, with new journey options for many people.

“Meanwhile, accessibility and other improvements continue at all TfL Rail stations that will be part of the new transformative Elizabeth line.”

The work has been welcomed by Chair of Transport for All which campaigns for accessible transport.

Chair Alan Benson said: “I’m delighted these stations have become step-free, particularly as an accessible Elizabeth line is something we campaigned strongly for.

“These improvements will transform how disabled people can travel in and across the city, and make a huge difference to those who currently struggle to use London’s public transport network.”

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