In a press release Transport for London says Lord’s time at Menzies saw him leading “on negotiating strategic contracts, improving safety and operational performance and profitably growing the business”.
In his 25 years at British Airways, which he joined as an Engineering undergraduate, Lord held “a variety of senior roles across the airline finally serving as their Director of Operations from 2008 to 2015.”
Announcing the appointment, Transport Commissioner Mike Brown said: “I am delighted that Andy has agreed to become the new Managing Director for London Underground.
“He brings more than 30 years of experience from the aviation industry, with a heavy focus on engineering, people leadership and customer service and a wealth of experience in delivering safe and reliable transport services.
“I am sure his fresh viewpoint and knowledge will help us continue to deliver reliable and improved services for our customers.”
Lord said: “I’m delighted to be joining TfL at such an exciting time and to be working with the fantastic team at London Underground who are so critical to delivering day in, day out for London.”
Ahead of Lord’s arrival at TfL, Vernon Everitt, the organisation’s Managing Director of Customers, Communication & Technology, will cover the Managing Director of London Underground position.
TfL says Everitt “will work with the leadership team to ensure there is a strong business plan and a safe and reliable Tube service.”
