Motorists who receive parking tickets while on private land will now be able to appeal to an independent adjudicator.
The new adjudication service will cover tickets issued by British Parking Association (BPA) members and be operated by London Councils, the body which represents London’s local authorities.
London Councils, which already manages the appeals process for on street parking, was appointed following a competitive tender process.
The new scheme comes into operation from October 1st and the expected £772,000 annual running costs will be met by the parking industry.
Councillor Catherine West, Chair of London Councils’ Transport and Environment Committee, said: “The Parking on Private Land Appeals scheme will give motorists who are issued with parking charges on private land the right to appeal.
“There is currently little regulation of parking on private land and no equivalent of the Parking and Traffic Appeals Service which hears appeals from motorists who have been issued with parking charges on public roads.”
“There is increasing concern over the activities of some companies which clamp and tow away vehicles on private land. This scheme will provide an independent arbitration service for appeals from motorists to be settled in a fair and transparent way.”
Patrick Troy, Chief Executive of the British Parking Association said: “The service represents a step-change in our drive to raise standards in our profession. Our members have long felt that such a service can only enhance the reputation of the sector and truly place the customer at the heart of our thinking.”
Parking on Private Land Appeals scheme will be based in London and appeals will be handled by post. The lead adjudicator will be barrister Henry Michael Greenslade.