Thames Water is asking customers to avoid washing grease from their Christmas dinners down their drains this Christmas because it blocks sewers. The company says 500 tonnes of fat is expected to go down customers' drains over the festive period - the equivalent of almost 1.8million … [Read more...]

Water customers in London could be seeing higher compensation payments after Thames Water announced “enhancements” to its Customer Guarantee Scheme (CGS) which will see the firm pay £50 for missed appointments. Thames says the changes are part of a “concerted effort” to … [Read more...]

Thames Water and London Mayor Boris Johnson yesterday announced the winning entry in a competition to design a carafe to be used by London pubs and restaurants. The winning design (pictured) is called ‘Tap Top’ and is the work of London-based industrial designer Neil Barron who … [Read more...]

Thames Water customers will be able to follow the firm’s progress in a major new works programme thanks to a new interactive map which launched earlier this week. The company is proposing increased levels of investment to protect thousands of homes from the threat of sewer flooding … [Read more...]

Boris Johnson has agreed to drop legal action against Thames Water's desalination plant at Beckton in return for a commitment by the company to "work with the Mayor to reduce the impact of their roadworks on traffic in London". Last year the decision to approve plans for the plant … [Read more...]

London Mayor Ken Livingstone has submitted an appeal to the High Court challenging the Government decision to approve Thames Water’s plans to construct a desalination plant in East London. The Mayor said he was challenging the Government's decision "as I do not believe the evidence … [Read more...]